Shipping Policy

Order Processing Time

All orders are processed within 1 business days after payment confirmation. Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking details. Please note that orders are not shipped or delivered on weekends or holidays. 

Shipping Time

We work with trusted fulfillment partners including CJdropshipping to deliver your orders safely. Estimated delivery time:
Processing time: 1 business days
Shipping time: 3–15 business days
Total estimated delivery time: 4–18 business days Shipping times may vary depending on your location, customs clearance, weather conditions, or high-demand periods.

Order Tracking 

Once your order has been shipped, you can track your package directly through our website using our Track Order page. Simply enter your tracking number or order details to check the latest shipping status anytime.

Delayed or Lost Packages

While most orders arrive within the estimated timeframe, occasional delays may occur due to factors outside our control. If your order has not arrived within 18 business days after shipment, please contact our support team at:
Email: info@aroxshop.com
and we will investigate the issue for you.

Incorrect Address

Please make sure your shipping address is correct before completing your order.
We are not responsible for orders shipped to incorrectly entered addresses provided by customers.

Contact Us

If you have any questions about shipping or tracking your order, feel free to contact us:
Email: info@aroxshop.com
Website: www.aroxshop.com